CI SESSIONS & FACILITATIONS
Sessions and facilitations that build three capabilities and eight skills, from a one-hour keynote to a multi-day program
Self-contained sessions for conference breakouts, lunch-and-learns, and single bookings, each building two or more CI skills. Participants leave with CI skills they can apply immediately. Each session is a module of Becoming Culturally Intelligent; on its own it opens one door into the model, and together the nine are the full curriculum.
We provide content in live, remote, or hybrid settings, and longer workshops include interactive guides.
Our facilitations are most impactful when embedded within an organizational partnership—where training reinforces strategy and strategy sustains training. In some cases, individual workshops can serve as a starting point for organizations exploring CI for the first time.
SELECT A FACILITATION
Self-contained sessions for conference breakouts, lunch-and-learns, and single bookings, each building two or more CI skills. Participants leave with CI skills they can apply immediately. Each session is a module of Becoming Culturally Intelligent; on its own it opens one door into the model, and together the nine are the full curriculum.
01 Curiosity of Self | The Inside Work of CI
Before leaders can be curious about others, they need to notice their own assumptions, reactions, and cultural conditioning. Tools for honest self-observation.
SKILLS BUILT | Curiosity of self · Self-awareness
OUTCOME | One assumption pattern that shapes how they lead, and a question to interrupt it
04 Compassionate Action
Compassion is empathy in action. This session focuses on the move from "I see you" to "I'll do something" and what that looks like in each leader's role.
SKILLS BUILT | Empathy · Compassion
OUTCOME | One compassionate action to take within seven days
07 Integrity | Having Hard Conversations
The conversation a leader keeps avoiding costs the team every week it waits. Participants rehearse it with a structure for holding a boundary, naming impact, and staying in integrity when the stakes are high.
SKILLS BUILT | Self-compassion Boundaries · Integrity
OUTCOME | A rehearsed opening for one hard conversation, and a date to have it
02 Deepening Curiosity to Create Trust
Curiosity is the entry point of CI and the foundation of trust with people whose context differs from ours. Participants shift from assumption to inquiry as a daily leadership practice.
SKILLS BUILT | Curiosity of others · Curiosity of self
OUTCOME | Two curiosity practices for the next challenging conversation
05 Self-Compassion as a Leadership Practice
Drawing on Neff's research, self-compassion as a leadership capacity. Leaders who can meet their own struggles with kindness lead others more steadily under pressure.
SKILLS BUILT | Self-awareness · Self-compassion
OUTCOME | A self-compassion practice for pressured moments
08 Interrupting Bias in Leadership Decisions
Bias lives in the shortcuts that shape hiring, feedback, and advancement. Participants surface the assumptions behind a real decision and practice the questions that interrupt them before they act.
SKILLS BUILT | Curiosity of self · Self-awareness · Empathy · Compassion
OUTCOME | One decision examined for bias, and a question to ask before the next one
03 Empathy | Listening to Learn
Leaders practice listening as an act of learning, drawing on Wiseman's four empathy skills.
SKILLS BUILT | Curiosity of others/self · Empathy
OUTCOME | A default listening style identified, and the empathy skill most in need of development
06 Boundaries as Acts of Compassion
Boundaries protect what matters: your capacity, your team, your mission. Boundary-setting as a CI skill that serves everyone involved.
SKILLS BUILT | Boundaries Compassion · Self-compassion
OUTCOME | Draft language for one boundary conversation
09 Cultural Values Introduction
Teams bring different defaults to the same work: how we treat time, who decides, how directly we speak. Participants locate their own preferences across the Ten Cultural Value Expressions and see where a colleague’s differ, so friction becomes something to name.
SKILLS BUILT | All 8
OUTCOME | Value preferences named, and one team friction reframed as a values difference
BCI is the CI sessions delivered as one arc, with the CI Assessment on the front so participants see where they stand before they practice. It develops the three capabilities through their eight skills, using real workplace scenarios so participants practice what they learn: curiosity of self and others in approaching difference with an open mind; self-awareness and empathy through Wiseman's four empathy skills in real tensions; compassion, self-compassion, boundaries, and integrity in translating insight into one specific, observable next step.
Grounded in CITC’s validated CI model, this facilitated experience equips leaders and teams with practical tools for growth. Interactive sessions and guided reflection promote self-awareness, skill-building, and strategic application.
WHAT PARTICIPANTS WILL GAIN
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A mindset of Openness that encourages curiosity, reduces bias, and supports inclusive decision-making in everyday operations
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Enhanced Awareness to confidently navigate cultural differences, communicate across perspectives, and build meaningful connections
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The ability to take Responsive action—applying practical, culturally intelligent strategies that improve collaboration, increase trust, and drive lasting change
INCLUSIONS
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The Culturally Intelligent Assessment with personalized CI report
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Printed or digital interactive participant guides for ongoing learning and practice
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Digital professional development badges upon BCI course completion of at least 3 hours
FACILITATION OPTIONS
Online and in-person; client provides venue
SELECT THE LENGTH THAT'S RIGHT FOR YOUR GROUP
BECOMING CULTURALLY INTELLIGENT (BCI)
BCI
PLUS
BCI
PROFESSIONAL
3-4 HOURS
CI sessions 01 to 04 delivered as a singular arc
6 HOURS; IDEAL FOR TEAMS
All nine CI sessions, plus Cultural Value Expressions so team members understand how each person shows up at work.
MULTI-DAY; FOR TEAMS ONLY
Everything in BCI Plus, with sessions customized to your program plan.
The three-hour expansion of session 09, with the Cultural Values Inventory and individual and team reports.
he Ten Cultural Value Expressions show how we prefer to be in different circumstances, from communication style to how we treat time. There is no single "right" way to approach a situation; cultural, personal, and situational influences shape how each of us views the world. Understanding how others express their values makes interpersonal conflict easier to name and compassionate communication easier to practice.
◊ Feeling values | How we relate to our communities, measure our lives, and express emotions
◊ Thinking values | How we approach decision-making, apply standards, and prioritize tasks
◊ Acting values | How we prefer leadership, achieve goals, view schedules, and communicate
Designed for international and multicultural teams, and for teams navigating interpersonal conflict; carries the most impact paired with BCI.
INCLUDES
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Cultural Values Inventory with individual and team reports
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Participant guide
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Team agreements on how to lead together.
Engage CI about a specific topic or culture, facilitated by experts with lived experience and offered as webinars, trainings, and keynotes
ACCESSIBILITY & DISABILITY
Implement accessible design features, create adaptable materials, use respectful language, and accommodate diverse working styles to ensure all employees with disabilities can fully participate and contribute their talents
DESIGN CONVERSATION
Build common understandings, develop safe environments for collaboration, and activate collective creativity through this unique and proven tool used for designing conversations for impact and change
GLOBAL INDIGENOUS
Understand the multifaceted historical and cultural backgrounds of Indigenous communities, honoring their diverse traditions, knowledge systems, and contributions to contemporary society
PARENTING WITH CI
Equip yourself with practical strategies to rear children who thrive in our diverse world by developing their curiosity, empathy, and compassion through age-appropriate resources that celebrate multifaceted perspectives and prepare them to navigate intercultural relationships
Guided by Stories of Color
CONFLICT RESOLUTION
Develop essential conflict resolution skills in active listening, collaborative negotiation, clear communication, and productive meeting facilitation to address disagreements constructively and maintain positive professional relationships
FEARLESS WOMEN
Create an empowering workplace environment that encourages women to advance their careers with confidence, offering practical tools to overcome barriers and navigate professional challenges with resilience and self-assurance
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LGBTQIA+
Cultivate environments where LGBTQIA+ community members feel valued, respected, and empowered through intentional policies, affirming language, and resources
RACIAL JUSTICE
Examine how systemic factors can create barriers for some colleagues, and develop practices that ensure fair opportunities for advancement, recognition, and participation across all teams
Implement the Enneagram system to help team members understand their core behavior patterns, enhance communication across different styles, and leverage diverse strengths for improved workplace collaboration
GLOBAL ENGAGEMENT
Recognize and navigate cultural differences in communication styles, nonverbal cues, and workplace expectations to build stronger relationships with internationally diverse colleagues
Engage the IDI
MINDFUL COMPASSION
Reduce workplace stress, improve focus, and enhance decision-making through evidence-based techniques that can help individuals cultivate greater presence, emotional regulation, and resilience in challenging professional situations
VETERANS & TRAUMA-INFLICTED PERSONS
Develop practical strategies to support colleagues experiencing trauma, creating a workplace that prioritizes mental health through empathetic communication, appropriate resources, and reasonable accommodations
Guided by The 5 Ls
