PARTNERSHIPS
Multi-month engagements that turn shared values into everyday behavior
Our team works at the intersection of individual development and systemic transformation to build cultures where both people and organizations thrive.
Culture lives in the alignment between stated values, daily practices, and organizational structures. Lasting change requires addressing all three at once.
We identify the leverage points where well-placed shifts produce meaningful change. Every engagement maps to these points: Values alignment, expectations transparency, manager development, role clarity, promotion pathways, and feedback loops that sustain change beyond our partnership.
Partnership is our deepest work. Over three, six, or twelve+ months, we move with your organization through Assess, Develop, and Evaluate—so shared values become everyday behavior at every level. Our strongest alignment happens with partners who give us real access: to their people, their patterns, and their honest questions.
Multi-year client partners collaborate during a Senior Leadership Team retreat on strategy and values alignment
Every engagement follows a clear path
1
ASSESS
We start by listening. Using validated assessments and mixed-methods analysis, we surface cultural patterns, strengths, and opportunities— so your strategy is grounded in data, not assumptions.
2
DEVELOP
We blend training and consulting into a phased partnership—building culturally intelligent leadership through facilitation, strategy, and ongoing support designed around your goals.
3
EVALUATE
We measure what changed, recalibrate what's needed, and ensure the work sustains beyond our engagement. Growth should be visible, not just aspirational.
It has been a true pleasure partnering with Dr. Renee Bhatti-Klug and CITC from the perspective of a global organization operating across multiple regions, cultures, and lines of business. From the outset, Renee demonstrated an exceptional level of professionalism and was quick to understand the complexity of our organization. What set CITC apart was their ability to truly meet our business where we were. Rather than offering a one-size-fits-all solution, Renee took the time to understand our strategic priorities, organizational maturity, and cultural nuances. She customized her approach in a way that felt both practical and aligned to our global context, ensuring relevance across geographies and leadership levels. CITC brings an impressive variety of tools, frameworks, and methodologies. Whether facilitating leadership conversations, guiding strategic alignment, or supporting culture and engagement initiatives, Renee drew from a robust toolkit that allowed us to tailor sessions to our specific needs. The depth and breadth of topics she is able to cover make CITC a valuable long-term partner, not just a one-time facilitator. Beyond content expertise, Renee is an exceptional facilitator and thought partner. She creates space for honest dialogue, challenges assumptions with care, and helps teams move from discussion to actionable outcomes. Her ability to read the room and adapt in real time ensures that every engagement is both engaging and impactful. For any global organization seeking a professional, strategic, and highly skilled partner to drive meaningful conversations and sustainable progress, I highly recommend Renee and CITC.
—GRETA S. | GLOBAL REAL ESTATE
1
ASSESS
Before we design anything, we learn where you are. Our assessment phase uses validated, research-based instruments to establish a clear baseline—so every recommendation is grounded in your organization's actual patterns, not best guesses.
Click titles to learn more about each assessment.
Every long-term partnership starts here. Through mixed-methods analysis, we uncover cultural patterns, gaps, and leverage points across your organization.
The Intercultural Development Inventory (IDI) is an external assessment measuring levels of comfort with difference to help leaders understand their current mindset and what's next.
Our internal instrument measures individual CI. Paired with our BCI facilitations, participants receive a comprehensive report with strategies for CI development.
Integrates the Enneagram framework with CI to deepen self-awareness, surface stress patterns, and develop integrative wholeness in leadership and life.
Our teams instrument surfaces how participants express cultural values across feeling, thinking, and acting, and how those values shape communication and collaboration.
ENNEAGRAM iEQ9
For shorter engagements, discover your personality type with a validated external instrument to develop greater self-awareness and CI strategies.
2
DEVELOP
This is where the work comes to life. Based on what we learn in the Assess phase, we co-create a tailored blend of training, consulting and facilitation to develop CI leadership across your organization.
We collaborate with corporate, nonprofit, education, and small business leaders to design cultural strategies that align individual development with organizational success. Partnerships are tailored—you decide the scope, timing, and depth.
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3-month deep dive—assessment + pilot design
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6-month transformation cycle—full rollout + iterative improvements
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12+ month embedded partnership—long-term change and sustainability
Through evidence-based facilitations, we cultivate curiosity, empathy, and compassion—core skills of our CI Leadership Model—to guide individuals in fostering more collaborative teams.
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Becoming Culturally Intelligent (BCI)
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Understanding Cultural Values for Teams
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Culture-Specific Facilitations
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CI Enneagram for Teams
Customized consulting to leadership teams, committees, and individuals to help clarify vision, implement plans, and execute strategy on time.
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Vision and mission development
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Organizational culture strategy
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Change readiness and resilience planning
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Content and policy review through a CI lens
Our consulting concentrates on the leverage points where culture change takes hold. Each point below names a design layer we adjust with you.
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VMV Alignment—We co-develop Vision, Mission, and Values statements written in behavior-specific, accountability-based action so your stated values can guide daily decisions.
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CI Map—We co-design with you an explicit map of behaviors connected to your VMV. The CI Map anchors quarterly evaluation check-ins so people know what success looks like.
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Manager Development for Evaluation Rollout—We equip managers to run check-ins rooted in transparency, accountability, and career growth so the CI Map functions as designed.
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Hiring & Role Clarity—We examine how roles are defined, scoped, and resourced, and how hiring and onboarding shape who can succeed in them.
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Promotion Pathways—We help redesign feedback and advancement processes for fairness and transparency so opportunity is visible across your organization. Read why this is important here.
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Committees & Working Groups—We support employee groups in driving fairness, belonging, and communication from inside the organization.
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Salary Audits (by referral)—When Culture Assessment surfaces compensation questions, we recommend a specialized partner to conduct the audit. We continue working alongside you on the broader system.
Where to begin? THANK YOU so very much for such a great program today. You are a phenomenal woman and I feel so grateful to have had this chance to work with you. I have been inundated with emails since 1:00p with nothing but positive feedback and you are the reason. We hope to have you back soon for additional offerings, if you’re open to it. I and many others were so moved by you today. Thank you a million x over for the insight, inspiration, and for being unapologetically YOU. You have inspired me to lead my life the same. Thank you so much!
—PROGRAM DIRECTOR | SALT RIVER PROJECT
RE: INTERNATIONAL WOMEN'S DAY KEYNOTE SPEAKER
3
EVALUATE
Change only lasts when it's measured, reflected on, and reinforced. We assess the impact of our partnership and build a plan for what comes next—so the work continues long after our engagement ends.
We re-administer key assessments to measure growth in cultural intelligence and movement along developmental continuums.
We analyze mixed-methods data to surface what changed—in leadership behaviors, team dynamics, and organizational culture.
We equip your teams to continue with confidence—identifying internal champions, recommending next steps, and providing resources for ongoing development.
Here is what a partnership with CITC looks like, and what we commit to with each other.
CITC's team are excellent communicators and experts. I appreciated the approach taken and learned a lot.
—BECOMING CULTURALLY INTELLIGENT PARTICIPANT | AIREON
