We bring Cultural Intelligence to your team by focusing on multifaceted communities and topics

Renee Bhatti-Klug | Photo by Ben Sanders
Renee Bhatti-Klug | Photo by Ben Sanders

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Nicole Cottrell | Photo by Cameron Stow
Nicole Cottrell | Photo by Cameron Stow

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Alene Terzian-Zeitounian
Alene Terzian-Zeitounian

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Renee Bhatti-Klug | Photo by Ben Sanders
Renee Bhatti-Klug | Photo by Ben Sanders

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We offer our Becoming Culturally Intelligent trainings and culture-specific workshops to individuals and organizations that are ready for action-oriented solutions. Our trainings are rooted in research-based methods and provide practical strategies for creating inclusive environments and modeling culturally responsive behaviors. Connect with us to schedule a preliminary consultation to customize your DEI Solution.


In an increasingly globalized world, leaders seek to understand and engage people from culturally and linguistically diverse backgrounds. Becoming Culturally Intelligent (BCI) guides participants in developing their cultural intelligence to effectively communicate and work with diverse audiences. Interactive, research-based activities provide participants with opportunities for critical reflection to become more empathetic and effective in their daily practices, recognizing that compassion drives action.


Participants will receive a digital certificate upon course completion.


  • Target Audience: Leaders, community members, students

  • Webinars: Training can be provided entirely over video conferencing platforms




    • Introductory training on developing Cultural Intelligence, focusing on Cultural Values and practical communication ​strategies in specific workplace contexts


    • Intermediate training that includes everything from BCI training, plus a focus on the following topics: 

      • Recognizing and managing implicit bias

      • Identifying, addressing, and avoiding microaggressions

      • Creating inclusive environments (in person and online)


    • Advanced training that includes ​everything from BCI PLUS training, with strategic activities designed for personal reflection and organizational development. The Intercultural Development Tool (IDI) can be administered and reviewed during this PRO training, at an additional cost. 

    • Day 3 is customized to your organization's needs, whether that is committee-development or case study investigation. This day also will be a time of discussion to ask questions, process experiences, and plan next steps in community engagement and organizational transformation.

      • BCI PRO is best suited for teams ​

      • This training is most effective when paired with our long-term DEI Solution

      • Contact us to learn about facilitation options and timelines


Go deeper in engaging Cultural Awareness and Responsiveness with these culture-specific communities

All workshops are two hours long

Accessibility Awareness & Advocacy

This interactive, in-depth workshop is designed to increase participants' overall understanding and awareness of issues faced by people with disabilities. Participants will learn strategies for room design, accessibility in materials, using inclusive language, and understanding diverse learning styles. Meet your trainer, Amy.

The Culturally Intelligent Enneagram (3+ hours)

The Enneagram refers to the nine personality types, with each representing a worldview that reflects the way people feel, think, and act in relation to the themselves, others, and their environments. It offers insight into core personality traits, as it delves deeper into the core motivations, stress points, triggers, and security points, which often lie in the unconscious layers of our personality structure. Ultimately, by recognizing stress and engaging security, people can increase their EI. Thus, as they interact with people across cultures, they increase CI. Organizations use it to increase empathy in leadership so they can demonstrate compassion. This 3-hour, interactive and research-based training guides participants in understanding their Enneagram type and learning to more responsively interact with their colleagues, whether during productive or challenging situations. Enneagram assessments included in the cost; individual and team debriefs are available at an additional fee. Two assessment options: simplified (Spectrum) and comprehensive (iEQ9). Meet your Enneagram trainers, Renee and Shawn.

Empowering Fearless Women (Creating Gender Equity)

Prioritize a solution for equipping, empowering, and advancing women to excel at every level of your organization. This workshop will help participants understand the history of gender disparities, the critical contributions women make to workplace environments, and the organizational changes required to become more gender inclusive and supportive. Meet your trainers: Renee, Alene and/or Nicole


The 5 Ls: Veterans & Trauma-Inflicted Persons Awareness & Advocacy

Learn to use the 5 Ls framework as a practical and tangible method of bringing the best out of military-affiliated staff while paying close attention to their humanity. This training will aid participants in developing strategies for supporting colleagues, friends, and family members who may be trauma-inflicted, drawn from Shawn Banzhaf's book, The 5 Ls: A Practical Guide for Helping Loved Ones Heal After TraumaMeet your trainer, Shawn.

Global Engagement Awareness & Advocacy

This workshop will allow participants to identify and recognize some possible cultural variations that may arise during personal and professional communications with international audiences or community members. Interactive activities will provide participants opportunities for critical reflection to become more empathetic and effective in their practices with culturally and linguistically diverse individuals. For an additional cost, Dr. Olson can administer and debrief the Intercultural Development Inventory (IDI) with your team. Meet your trainer: Naomi

Leading with Compassionate Action

The core foundation for CITC’s Cultural Intelligence model is compassion, which is empathy in action. This reflective and interactive workshop will model skills-based strategies for increasing compassion for action-oriented, culturally responsive behaviors. Meet your trainers: Renee and/or Alene.


Leading as Fearless Women (for identifying females only)

Women often are devalued or criticized for exhibiting characteristics of good leaders. But there are different ways of being different, and women can learn to be tempered radicals by owning their power. This reflective and interactive workshop is designed to encourage and empower women to move into workplaces with less fear and more courage, leaving imposter syndrome and gender discrimination at the door. Meet your trainers: Renee, Alene and/or Nicole.


LGBTQIA+ Awareness & Advocacy

This workshop provides awareness and knowledge of the diverse experiences within the lesbian, gay, bisexual, transgender, queer/questioning, intersex, asexual/allied and other marginalized individuals (LGBTQIA+) community, providing the skills needed to create inclusive learning and working environments. This interactive, in-depth workshop will cover the spectrum of sex, gender, and sexual orientation, as well as how these identities intersect with other facets of personhood, such as race and nationality. Meet your trainer, Earl.

Racial Justice Awareness & Advocacy

Participants will explore racism as a systemic, institutional problem of power that goes beyond personal prejudice. They will better understand the practice of antiracism and racial justice, which ask them to be more aware of the inequitable policies, practices, and behaviors pervasive in organizations. Through this reflective and interactive workshop, participants will learn how to engage in more effective conversations and behaviors related to the representation, inclusion, and equal treatment of diverse individuals. Meet your trainers: Earl and/or Nicole.

Digital Trainings​


CITC trainings, workshops, and consulting can be delivered digitally, to the comfort of your home or office. All participants of trainings 3+ hours will receive an interactive digital guide and a digital certificate upon completion. 


For such a time as this, we're here for you. 


"Great job with timing and presentation. I have never had an 8 hour training fly by so quickly."

—  Courtney, 2020

Training Rates

Trainings are customized to meet the specific needs of the client, and some additions may impact costs. Trainings are a minimum of 3 hours; Workshops are a minimum of 2 hours. All sessions include materials, a 60-minute pre-training consultation to assess needs, and a 60-minute post-training debrief.


Travel and lodging costs may apply, depending on location.


  • Connect with us for personalized training and rates.