Learn why CI is the key to unlocking DEI solutions


Cultivating Cultural Intelligence (or CI) in individuals and across organizations is critical for achieving outcomes related to Diversity, Equity, and Inclusion (DEI).


CITC's CI model is an original, research-based and data-driven framework. CI evinces a person's ability to gather, interpret, and act upon drastically different cues to behave responsively across cultural settings or in multicultural situations. Culture, broadly defined, incorporates not just race, ethnic heritage, and nationality, but also gender, age, ability, sexual orientation, socioeconomic status, religion, and background.


CI captures capabilities contained within emotional intelligence (EI) for behavioral adaptation across cultures. Because EI is culturally bound, CI becomes essential in helping diverse teams succeed.


CITC facilitators guide participants in increasing Cultural Openness, Awareness, and Responsiveness, or The Three Cultural Capabilities. Through our multifaceted offerings, individuals receive a holistic approach to understanding themselves so they can respond insightfully to people from new and diverse cultures with socio-emotional intelligence. These capabilities are guided by our values of curiosity, empathy, and compassion

Article title over image of mutli-colored painted hand; links to article
CITC CI Model Values and Capabilities.png